Delivery Policy

Thank you for visiting and shopping at The Pack Track. Following are the terms and conditions that constitute our Delivery Policy.

Shipment processing time

All orders are processed the next business day (excluding pre-orders). Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a day or two. If there will be a significant delay in shipment of your order, we will contact you via email. Please allow additional days in transit for delivery (see table below).

Shipping rates & delivery estimates

Shipping charges for your order (along with applicable taxes) will be calculated and displayed at checkout.

This table shows the shipping costs (minus any import fee's) and estimated delivery times for all countries that we currently deliver to.

Shipping costs and estimated delivery times per destination
Afghanistan* £71.64 6 days
Albania* £36.17 7 days
Algeria* £71.64 5 days
American Samoa* £71.64 11 days
Andorra £29.01 5 days
Angola* £71.64 8 days
Anguilla* £71.64 10 days
Antigua and Barbuda* £71.64 5 days
Argentina* £71.64 5 days
Armenia* £36.17 6 days
Aruba* £71.64 10 days
Australia* £64.90 5 days
Austria £15.34 6 days
Azerbaijan* £36.17 6 days
Bahrain* £71.64 3 days
Bangladesh* £71.64 5 days
Barbados* £71.64 7 days
Belarus* £36.17 6 days
Belgium £13.15 2 days
Belize* £71.64 4 days
Benin* £71.64 6 days
Bermuda* £71.64 6 days
Bhutan* £71.64 5 days
Bolivia* £71.64 6 days
Bonaire, Sint Eustatius and Saba* £71.64 10 days
Bosnia and Herzegovina* £36.17 8 days
Botswana* £71.64 4 days
Brazil* £64.90 5 days
British Virgin Islands* £71.64 7 days
Brunei* £71.64 6 days
Bulgaria £30.96 7 days
Burkina Faso* £71.64 6 days
Burundi* £71.64 6 days
Cameroon* £71.64 6 days
Canada* £45.96 4 days
Canary Islands £36.17 6 days
Cape Verde* £71.64 6 days
Cayman Islands* £71.64 4 days
Chad* £71.64 6 days
Chile* £71.64 5 days
China* £58.61 4 days
Colombia* £71.64 11 days
Cook Islands* £71.64 6 days
Costa Rica* £71.64 6 days
Cote d'Ivoire* £71.64 5 days
Croatia £23.02 5 days
Curacao* £71.64 10 days
Cyprus £36.17 5 days
Czech Republic £16.44 4 days
Denmark £15.34 3 days
Djibouti* £71.64 7 days
Dominica* £71.64 5 days
Dominican Republic* £71.64 5 days
East Timor* £71.64 9 days
Ecuador* £71.64 9 days
Egypt* £64.90 5 days
El Salvador* £71.64 8 days
Equatorial Guinea* £71.64 8 days
Eritrea* £71.64 6 days
Estonia £23.02 4 days
Ethiopia* £71.64 6 days
Faroe Islands* £36.17 6 days
Fiji* £71.64 8 days
Finland £23.02 4 days
France £13.15 3 days
French Guiana £71.64 6 days
Gabon* £71.64 6 days
Georgia* £36.17 11 days
Germany £13.15 3 days
Ghana* £71.64 4 days
Gibraltar £36.17 7 days
Greece £30.96 6 days
Greenland* £71.64 5 days
Grenada* £71.64 9 days
Guadeloupe £71.64 5 days
Guam* £71.64 6 days
Guatemala* £71.64 5 days
Guinea-Bissau* £71.64 10 days
Guinea* £71.64 5 days
Guyana* £71.64 11 days
Haiti* £71.64 5 days
Honduras* £71.64 6 days
Hong Kong* £58.61 3 days
Hungary £23.02 4 days
Iceland £30.96 6 days
India* £58.61 4 days
Indonesia* £58.61 5 days
Iraq* £64.90 8 days
Ireland £13.15 2 days
Israel* £64.90 7 days
Italy £16.44 4 days
Jamaica* £71.64 4 days
Japan* £58.61 5 days
Kazakhstan* £71.64 8 days
Kenya* £71.64 7 days
Kiribati* £71.64 10 days
Kosovo* £36.17 7 days
Kuwait* £71.64 8 days
Kyrgyzstan* £71.64 7 days
Laos* £71.64 4 days
Latvia £30.96 5 days
Lebanon* £71.64 4 days
Lesotho* £71.64 4 days
Liberia* £71.64 6 days
Libya* £71.64 8 days
Liechtenstein £36.17 2 days
Lithuania £30.96 6 days
Luxembourg £13.15 3 days
Macedonia* £36.17 6 days
Madagascar* £71.64 6 days
Malawi* £71.64 6 days
Malaysia* £58.61 3 days
Maldives* £71.64 3 days
Mali* £71.64 4 days
Malta £36.17 4 days
Marshall Islands* £71.64 10 days
Martinique £71.64 8 days
Mauritania* £71.64 8 days
Mauritius* £71.64 6 days
Mayotte £71.64 7 days
Mexico* £64.90 6 days
Micronesia* £71.64 9 days
Moldova* £36.17 7 days
Monaco £25.31 6 days
Mongolia* £71.64 4 days
Montenegro* £36.17 8 days
Montserrat* £71.64 6 days
Morocco* £64.90 4 days
Mozambique* £71.64 5 days
Namibia* £71.64 4 days
Nauru* £71.64 11 days
Nepal* £71.64 6 days
Netherlands £13.15 3 days
New Caledonia* £71.64 7 days
New Zealand* £64.90 5 days
Nicaragua* £71.64 7 days
Niger* £71.64 5 days
Nigeria* £71.64 5 days
Northern Mariana Islands* £71.64 7 days
Norway £30.96 5 days
Oman* £71.64 3 days
Pakistan* £58.61 5 days
Palau* £71.64 10 days
Panama* £71.64 6 days
Papua New Guinea* £71.64 6 days
Paraguay* £71.64 6 days
Peru* £71.64 6 days
Philippines* £58.61 4 days
Poland £23.02 5 days
Portugal £23.02 5 days
Puerto Rico* £71.64 5 days
Qatar* £71.64 5 days
Republic of the Congo* £71.64 6 days
Reunion £71.64 5 days
Romania £30.96 5 days
Russia* £36.17 5 days
Rwanda* £71.64 6 days
Saint Kitts and Nevis* £71.64 8 days
Saint Lucia* £71.64 9 days
Saint Martin £71.64 7 days
Saint Vincent and The Grenadines* £71.64 7 days
San Marino £36.17 3 days
Saudi Arabia* £71.64 5 days
Senegal* £71.64 6 days
Serbia* £36.17 7 days
Seychelles* £71.64 8 days
Sierra Leone* £71.64 5 days
Singapore* £58.61 5 days
Sint Maarten (Dutch part)* £71.64 19 days
Slovakia £16.44 5 days
Slovenia £23.02 4 days
Solomon Islands* £71.64 14 days
South Africa* £64.90 3 days
South Korea* £58.61 5 days
Spain £16.44 4 days
Sri Lanka* £71.64 6 days
Suriname* £71.64 6 days
Swaziland* £71.64 6 days
Sweden £23.02 6 days
Switzerland £15.34 4 days
Taiwan* £58.61 4 days
Tajikistan* £71.64 10 days
Tanzania* £71.64 5 days
Thailand* £58.61 4 days
The Bahamas* £71.64 4 days
The Gambia* £71.64 9 days
Togo* £71.64 6 days
Tonga* £71.64 6 days
Trinidad and Tobago* £71.64 5 days
Tunisia* £71.64 4 days
Turkey £36.17 5 days
Turks and Caicos Islands* £71.64 4 days
Tuvalu* £71.64 12 days
Uganda* £71.64 4 days
Ukraine* £36.17 6 days
United Arab Emirates* £58.61 3 days
United Kingdom £10.14 1 days
United States* £45.96 3 days
Uruguay* £71.64 5 days
US Virgin Islands* £71.64 6 days
Uzbekistan* £71.64 8 days
Vanuatu* £71.64 7 days
Venezuela* £71.64 5 days
Vietnam* £58.61 4 days
Zambia* £71.64 6 days
Zimbabwe* £71.64 7 days

*Countries or regions outside the European Union Customs Union (or similar customs relationships) will have additional customs fees payable during checkout.

Delivery delays can occasionally occur.

Import Taxes and Duty for International Shipping

All customs costs will be calculated and collected at checkout. This allows for a seamless delivery whereby the shipment is pickup from us and delivered directly to your door with all customs formalities dealt with and paid for by our courier who bills us for all expenses.

If there is an overcharge for customs fees, you will be reimbursed the difference. Simply check the import paperwork on receiving the goods and email us with the details.

If we have underestimated the costs we will accept responsibility and you will not be expected to pay any additional amount.

Pre-Orders

Any item with Pre-Order in the title is an item which has not yet been released, however an allocation for stock is available for purchase. It is the customers responsibility to read and understand this information before proceeding to place a Pre Order.

When you pre order an item from The Pack Track it is reserved exclusively for you. All pre orders require full payment at the time the pre order is placed. If the customer wishes to change or cancel their pre-order before shipment, we will refund the full amount paid.

Pre orders will be shipped in the order that they are placed, i.e. first come first served.

Please note that we have little control over when a pre-ordered item arrives, but instead offer an estimated worse case. This is due to our manufacturers production schedules and sometimes the item may arrive some weeks before or after. If there will be a significant delay in shipment of your order, we will contact you via email.

We reserve the right to cancel any orders for any reason at any time. If we need to cancel an order we will email the customer and provide a full refund, but are under no obligation to obtain permission or acknowledgement, prior to cancellation.

Communication is very important to us; please contact us if you have any questions.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Returns Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.

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